Returns & Exchanges
At Click & Grow, we want you to love your indoor garden, which is why we offer a 30-day return window for all unused products in their original packaging. If your smart garden or plant pods don't meet your expectations, we are committed to making it right through a simple exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original Click & Grow packaging, ensuring all components and power adapters are included to prevent damage during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return box.
- 4.Receive Your Refund
Once our warehouse inspects your returned garden, we will process your refund or ship your replacement items within 5 to 7 business days.